What are Cookies?
Cookies are small pieces of data that websites store on your device when you visit them. They help the website remember important information, such as what's in your basket or which pages you've already seen.
Why Do We Use Cookies?
We use cookies to provide a better user experience and improve our services. Here are some ways we use cookies:
To save preferences like language settings
To keep track of items added to the shopping cart
To enable live chat support
To provide personalized promotions based on your interests
Essential Cookies
These cookies are necessary for us to remember important things about you and your browsing experience. They include cookies that help with:
Login persistence (so we don't ask you to log in again each time)
Device recognition (to ensure the site responds correctly on different devices)
Browser storage technologies like HTML5 local storage
We use essential cookies for functional purposes only, such as remembering language settings or allowing live chat support. These cookies do not track your browsing habits or collect personal data.
Session Cookies
These cookies are temporary and expire when you close your browser. They help with:
Keeping track of items in the shopping cart
Remembering what page you were on before switching to another tab
Enabling certain website features like live chat support
Session cookies do not store any personal information, but they can recognize returning visits.
Persistent Cookies
These cookies are longer-lasting and may remain stored for several days or weeks. We use persistent cookies for:
Remembering your language settings so you don't have to choose them again
Tracking whether you've seen promotional messages already (to avoid repetition)
Optimizing website performance based on aggregated user data
Functional Cookies
These cookies help us understand how users interact with our site, including which pages are most popular and what features people find useful. We use functional cookies for:
Analytics purposes to improve overall browsing experience
A/B testing of different design options or page layouts
Personalized recommendations based on user interests
Preference and Language Settings
We respect your language preferences by storing them in a cookie so you don't have to choose again. If you change languages, we'll remember that for future visits.
Login/Session Continuity
Our login system uses cookies to ensure seamless transitions between pages without requiring multiple logins. This improves the overall browsing experience and helps prevent accidental loss of data due to an interrupted session.
Device Recognition
We recognize devices using a cookie so our site adapts accordingly, such as desktop versus mobile layouts.
Security-Related Cookies
Our security features use cookies to store information about your online interactions with us. This includes tracking suspicious activity or when you attempt multiple failed login attempts within a short period of time.
Browser Storage Technologies
We utilize browser storage technologies like HTML5 local storage for storing data locally, so it's not transferred between web pages or browsers each time you visit the site.
Third-Party Integrations
In some cases, we integrate third-party services into our website. These may use their own cookies to collect data on how users interact with these integrations, such as social media buttons.
Marketing/Communication Preferences
You can opt out of marketing communications or change your preferences at any time by adjusting cookie settings.
Cookie Consent Management
We aim for transparency and give you options regarding the types of cookies we use. If you choose to block non-essential cookies, this will not affect our website's primary functions like login persistence and security measures.
Browser Cookie Controls
Each browser has its own set of controls for managing cookies:
Google Chrome: Visit the browser's cookie settings
Mozilla Firefox: Visit the browser's privacy settings
Safari on Apple devices: Go to the browser's privacy and security settings
You can also delete or block individual types of cookies, such as analytics tracking cookies.
Site Functionality Impact When Cookies Are Disabled
Our website will still function for essential tasks like logins and browsing. However:
Login persistence might require manual re-login
Some features like live chat support may not be available due to reduced functionality
The site's appearance or layout might change slightly as our algorithms adjust based on the lack of performance data from cookies
Technical Diagnostics and Performance Optimisation
While disabling cookies impacts analytics collection, we still benefit from general trends derived from aggregated user interaction. We continually monitor browser types, software versions, screen resolution, and similar parameters for improving overall site usability.
Aggregated Analytics Information
Our system aggregates the available cookie-based data, if any, for analytical purposes:
To recognize recurring interactions with our website
Inform development priorities based on emerging trends from aggregated user behavior
